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Program Features             Program Benefits             Infrastructure & Data Security

 

INFRASTRUCTURE AND SECURITY

Infrastructure Hosting Environment - Our primary hosting facilities are located in Michigan and Miami, and are in tier-one hosting facilities that provide strict access controls (biometric and card swipe access systems) to individual areas of the hosting facility, providing for separation of areas, video monitoring of hosting environments, HVAC, redundant power and natural gas backup generators, FM-200 non-flammable fire suppression system, 24/7 security monitoring, and redundant high-speed network connectivity. 

Network Infrastructure Security - All servers are hosted behind enterprise-grade firewalls that control access by protocol to each server. Each server has specific rules in the firewall that only allows permitted protocols to access each server, such as HTTP or HTTPS for web servers, etc. Furthermore, application and database servers are separated from web servers into a separate demilitarized zone (DMZ), and are not visible to the public internet on any protocol level. Multiple web servers are connected across the DMZ to the application servers via the firewall. The application servers and database servers are on the same private network and are not accessible from the public internet. 

Business Continuity - All server platforms are backed up to a "disk-to-disk" backup appliance on a regular basis. Off-site backup is provided by replication to a secondary facility. Failover is provided by standby systems in a secondary hosting facility. Database log-shipping between primary database services and the secondary facility provides near-transactional recoverability in the case of catastrophic failure of the primary facility. Recovery of primary systems to secondary facility is tested twice a year.